Luxe Check CX Group is a Charlotte-based customer experience evaluation firm with over nine years of hands-on experience in mystery shopping, compliance auditing, and competitive intelligence. We proudly serve local businesses throughout the Charlotte area while also working with clients across multiple states.

We partner with restaurants, retail businesses, hospitality brands, and other service-driven companies to deliver unbiased, detailed insights that help strengthen standards, elevate service quality, and maintain a competitive edge.

Founded on a commitment to excellence and precision, we bring professionalism and proven expertise to every evaluation we conduct.